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Design & Creative

Cancel Figma Professional: Complete Design Tool Subscription Guide

Step-by-step guide to cancel Figma Professional subscription. Learn about team management, file access, billing, and design tool alternatives.

C
By CancelGPT Team
6 min read
#Figma#Design Software#UI/UX Design#Creative Tools
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Quick Summary

       
         

            Fastest method: Figma Team Settings → Billing → Manage Subscription → Cancel Plan.             Only team owners and admins can cancel. Takes 2-3 minutes.          

       
     
     
       

Step-by-Step Cancellation Methods

               

Method 1: Web App (Team Owner/Admin Required)

       
             
  1. Log into figma.com
    2.          
  2. Click your team name in the left sidebar
    3.          
  3. Go to Settings tab
    4.          
  4. Select Billing from the menu
    5.          
  5. Click Manage subscription
    6.          
  6. Choose Cancel plan
    7.          
  7. Select cancellation reason and confirm
    8.          
  8. Download important files before downgrade
    9.        
       

Method 2: Figma Desktop App

       
             
  1. Open Figma desktop application
    2.          
  2. Click team name in sidebar
    3.          
  3. Navigate to Settings → Billing
    4.          
  4. Select Manage subscription
    5.          
  5. Follow cancellation prompts
    6.          
  6. Confirm downgrade to free plan
    7.        
       

Method 3: Contact Figma Support

       
             
  1. Visit help.figma.com
    2.          
  2. Click Contact Support
    3.          
  3. Select Billing & Subscription
    4.          
  4. Choose Cancel subscription
    5.          
  5. Include team name and admin email
    6.          
  6. Response time: 24-48 hours
    7.        
       

Method 4: Email Support

       
             
  • Email: support@figma.com
    •          
  • Subject: "Figma Professional Team Cancellation Request"
    •          
  • Include: Team name, admin email, billing information
    •          
  • Mention if you need data export assistance
    •        
     
     
       

Important Information

               

Figma Plan Types and Pricing

       
             
  • Free (Starter): 3 files, 30-day version history
    •          
  • Professional: $12/editor/month (billed annually) or $15/month
    •          
  • Organization: $45/editor/month (billed annually) or $50/month
    •          
  • Enterprise: $75/editor/month (billed annually) or $75/month
    •        
       

What Happens After Cancellation

       
             
  • Team downgraded to Free plan immediately
    •          
  • File limit reduced to 3 files (archives older files)
    •          
  • Version history limited to 30 days
    •          
  • Advanced prototyping features disabled
    •          
  • Team libraries become view-only
    •          
  • Private files remain accessible to creators
    •          
  • Shared files remain accessible to team
    •        
       

File Access and Export

       
             
  • Export before cancellation: Download important files
    •          
  • Supported formats: .fig, PNG, JPG, SVG, PDF
    •          
  • Archive files: Older files become archived but remain accessible
    •          
  • Team libraries: Duplicate components before downgrade
    •        
       

Refund Policy

       
             
  • Annual plans: Prorated refund within 30 days of initial purchase
    •          
  • Monthly plans: No refunds, access continues until cycle ends
    •          
  • Free trial: Cancel anytime without charges
    •          
  • Enterprise plans: Custom refund terms
    •        
       

Common Pitfalls to Avoid

       
             
  • Permission requirements: Only team owners/admins can cancel
    •          
  • File limit enforcement: Export important files before downgrade
    •          
  • Component libraries: Duplicate shared components
    •          
  • Prototype links: Advanced interactions will stop working
    •          
  • Team collaboration: Real-time editing features reduced
    •        
       

Timeline

       
             
  • Immediate: Team downgraded to Free plan
    •          
  • File archiving: Older files become archived instantly
    •          
  • End of billing cycle: No future charges
    •          
  • 30 days: Reduced version history takes effect
    •        
     
     
       

Alternative Options

       
             
  • Free design tools: Figma Free, Canva, GIMP, Inkscape
    •          
  • Premium alternatives: Sketch ($9/month), Adobe XD ($9.99), Framer ($5)
    •          
  • All-in-one design: Adobe Creative Cloud ($20.99), Canva Pro ($12.99)
    •          
  • Prototyping tools: InVision, Marvel, Principle, ProtoPie
    •        
     
   

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