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Security

Cancel LastPass Premium: Complete Password Manager Guide

Cancel LastPass Premium subscription easily. Step-by-step guide for web and mobile with data export and alternative password managers.

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By CancelGPT Team
7 min read
#LastPass#Password Manager#Security#Privacy
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Quick Summary

Fastest method: LastPass vault → Account Settings → Subscription → Cancel. Takes 2-3 minutes and access continues until billing period ends.

Step-by-Step Cancellation Methods

Method 1: LastPass Website (Recommended)

  1. Go to lastpass.com and log in
  2. Access your vault
  3. Click Account Settings (gear icon)
  4. Select Billing from the left menu
  5. Click Cancel subscription
  6. Choose your reason for canceling
  7. Confirm cancellation

Method 2: Mobile App Store

If subscribed through app stores:

  • iPhone: Settings → Apple ID → Subscriptions → LastPass → Cancel
  • Android: Play Store → Subscriptions → LastPass → Cancel subscription

Method 3: Contact Support

  • Visit support.lastpass.com
  • Submit a support ticket
  • Choose Billing and payments
  • Request subscription cancellation
  • Response time: 24-48 hours

Important Information

LastPass Plans

  • Premium: $3/month - Unlimited sync, 1GB storage
  • Families: $4/month - 6 users, 2FA, emergency access
  • Business: $3/user/month - Admin controls, SSO
  • Free: One device type, unlimited passwords

Features Lost After Cancellation

  • Multi-device sync (limited to one device type)
  • Premium two-factor authentication options
  • Emergency access features
  • Advanced sharing options
  • Priority customer support
  • 1GB encrypted file storage

Data Export Before Canceling

  1. Log into your LastPass vault
  2. Go to Advanced Options → Export
  3. Choose export format (CSV recommended)
  4. Save the file securely
  5. Consider importing to alternative password manager

Refund Policy

  • 30-day money-back guarantee for new subscriptions
  • No refunds for unused time after 30 days
  • Premium access continues until subscription expires
  • Annual subscriptions: Contact support for special circumstances

What Happens After Cancellation

  • Account downgrades to free plan
  • Sync limited to one device type (mobile OR computer)
  • All passwords remain accessible
  • Must choose primary device for sync

Common Pitfalls to Avoid

  • Export data first: Backup passwords before canceling
  • Device limitation: Understand free plan restrictions
  • Family accounts: Only admin can cancel family plans
  • Business accounts: Contact admin for business plan cancellations

Alternative Options

  • Alternative password managers: Bitwarden, 1Password, Dashlane
  • Built-in managers: Chrome Password Manager, iCloud Keychain
  • Open source: KeePass, Bitwarden (self-hosted)
  • LastPass free: Use free version with device limitations

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