Quick Summary

Step-by-Step Cancellation Methods

Method 1: QuickBooks Online (Recommended)

1. Log into qbo.intuit.com
2. Click the gear icon in top right
3. Select Account and Settings
4. Go to Billing & Subscription tab
5. Click Cancel subscription
6. Choose cancellation reason
7. Confirm cancellation

Method 2: Contact Support

• Call QuickBooks: 1-800-446-8848
• Use live chat at quickbooks.intuit.com/contact
• Request subscription cancellation
• Have account details ready

Important Information

QuickBooks Plans

• Simple Start: $15/month - Basic bookkeeping
• Essentials: $30/month - Bill management, time tracking
• Plus: $45/month - Inventory tracking, projects
• Advanced: $100/month - Advanced reporting, custom fields

Data Export Before Canceling

1. Go to Settings gear icon
2. Select Export Data
3. Choose export format (Excel recommended)
4. Download all reports and data
5. Save backup of important documents

Refund Policy

• 30-day money-back guarantee for new subscriptions
• No refunds for unused time after 30 days
• Access continues until subscription expires
• Annual subscriptions: Contact support for special cases

What Happens After Cancellation

• Read-only access for 1 year after cancellation
• Cannot add new transactions or customers
• Reports remain viewable and exportable
• Data is permanently deleted after 1 year

Common Pitfalls to Avoid

• Export data first: Backup all financial records
• Admin access: Only company admin can cancel
• Third-party integrations: Cancel connected apps separately
• Payroll services: Cancel payroll subscription separately if applicable

Alternative Options

• Alternative accounting: Xero, FreshBooks, Wave, Sage
• Free options: Wave Accounting, GnuCash
• Enterprise solutions: NetSuite, SAP Business One
• Simple tracking: Excel, Google Sheets with templates