Quick Summary

Step-by-Step Cancellation Methods

Method 1: Amazon Website (Recommended)

1. Go to amazon.com and sign in
2. Hover over Account & Lists in the top right
3. Click Prime Membership
4. Click Update, cancel and more
5. Select End membership
6. Choose End my membership on the confirmation page
7. Amazon will show your benefits end date and any refund amount

Method 2: Mobile App

1. Open the Amazon mobile app
2. Tap the menu (three lines) in the bottom right
3. Scroll down and tap Prime Membership
4. Tap Manage membership
5. Select End membership
6. Follow the confirmation prompts

Method 3: Contact Amazon Support

• Call Amazon: 1-888-280-4331 (US)
• Use live chat through your Amazon account
• Request Prime membership cancellation
• Support can process immediate cancellation

Important Information

Refund Policy

• Full refund if you haven't used Prime benefits
• Partial refund based on unused time if minimal usage
• No refund if you've used Prime shipping, Video, or other benefits extensively
• Amazon determines refund eligibility automatically

Prime Membership Types

• Prime Annual: $139/year - includes all benefits
• Prime Monthly: $14.98/month - same benefits, higher cost
• Prime Student: $69/year - 50% discount for students
• Prime Video only: $8.99/month - streaming service only

What Happens After Cancellation

• Prime benefits end immediately or at period end (based on refund)
• No more free shipping (minimum $25 for free shipping)
• Prime Video, Music, and Reading benefits end
• Prime Gaming benefits stop
• Whole Foods discounts no longer apply

Common Pitfalls to Avoid

• Separate Video subscription: Prime Video-only subscriptions require separate cancellation
• Family accounts: Ensure you're canceling the correct account
• Auto-renewal: Turn off auto-renewal to prevent future charges
• Multiple Amazon accounts: Check all your Amazon accounts

Alternative Options

• Prime Video only: Keep just the streaming service for $8.99/month
• Pause membership: Not available - must cancel and rejoin
• Student discount: 50% off with valid .edu email
• EBT/Medicaid discount: $6.99/month for qualifying customers