Quick Summary

Step-by-Step Cancellation Methods

Method 1: Web Browser (Recommended)

1. Go to platform.openai.com/account/billing
2. Sign in to your OpenAI account if prompted
3. Click on "Manage Subscription" under your ChatGPT Plus plan
4. Select "Cancel Subscription" at the bottom of the page
5. Confirm cancellation when prompted
6. you'll receive an email confirmation within 5-10 minutes

Method 2: Mobile App

1. Open the ChatGPT mobile app
2. Tap your profile icon in the top-right corner
3. Select "Settings" → "Data Controls"
4. Tap "Manage Subscription"
5. Follow the prompts to cancel through your device's app store

Method 3: Contact Support

If the above methods don't work:

• Email: support@openai.com
• Subject: "ChatGPT Plus Subscription Cancellation Request"
• Include your account email and reason for cancellation
• Response time: 24-48 hours

Important Information

Refund Policy

• No partial refunds for unused time in the current billing cycle
• you'll retain ChatGPT Plus access until the end of your current billing period
• Refunds may be available within 30 days for technical issues (contact support)

Common Pitfalls to Avoid

• Don't just delete the app - this doesn't cancel your subscription
• Check multiple accounts - ensure you're logged into the correct OpenAI account
• Verify cancellation - save the confirmation email as proof
• Watch for retention offers - OpenAI may offer discounts to prevent cancellation

Timeline

• Immediate: Cancellation takes effect, but you retain access until billing period ends
• 5-10 minutes: Confirmation email arrives
• End of billing cycle: Access to ChatGPT Plus features ends
• Next billing date: No charge will occur

Alternative Options

• Pause subscription: Not available - you must cancel and resubscribe later
• Downgrade to free: Automatic after cancellation
• Family sharing: Not currently offered by OpenAI