Quick Summary

Step-by-Step Cancellation Methods

Method 1: Uber Mobile App (Recommended)

1. Open the Uber app on your phone
2. Tap your profile picture/icon in the bottom right
3. Select "Uber One" from the menu
4. Tap "Manage membership"
5. Scroll down and tap "Cancel membership"
6. Choose your reason for canceling
7. Confirm cancellation
8. you'll see a confirmation screen with your cancellation date

Method 2: Uber Eats App

1. Open the Uber Eats app
2. Tap your profile icon
3. Select "Uber One"
4. Tap "Manage Uber One"
5. Follow the cancellation prompts

Method 3: Web Browser

1. Go to ubereats.com and log in
2. Click your profile icon in the top right
3. Select "Uber One" from the dropdown
4. Click "Manage membership"
5. Follow the cancellation process

Method 4: Contact Support

• In-app support: Uber app → Help → Account and Payment → Uber One
• Website: help.uber.com
• Phone support available through the app
• Response time: Usually within 24 hours

Important Information

Membership Benefits (What you'll Lose)

• $0 delivery fee on Uber Eats orders over $15
• 5% off eligible rides and Uber Eats orders
• Priority support
• Special member pricing and promotions
• Uber Cash rewards on select purchases

Pricing & Billing

• Monthly: $9.99/month
• Annual: $99.99/year (save $20)
• Student plan: $4.99/month (with verification)

What Happens After Cancellation

• Benefits continue until the end of your current billing period
• No charge occurs on your next billing date
• you'll receive standard delivery fees and pricing
• Previous order history and preferences remain

Refund Policy

• Generally no partial refunds for unused time
• You keep benefits until the end of paid period
• Refunds may be available for technical issues or billing errors
• Contact support for specific refund requests

Common Pitfalls to Avoid

• Family plans: Ensure you're canceling the right account
• Multiple devices: Cancellation affects all your devices
• Retention offers: Uber may offer discounts to keep you subscribed
• Free trials: Cancel before trial ends to avoid charges

Alternative Options

• Pause membership: Not available - must cancel and resubscribe
• Downgrade to free: Automatic after cancellation
• Student discount: Available with valid .edu email
• Promotions: Watch for special offers and discounts