CancelGPT

Privacy Policy

Last updated: June 6, 2025

1. Introduction

CancelGPT ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect information when you use our AI-powered subscription cancellation service.

2. Information We Collect

2.1 Information You Provide

  • Email Address: When you subscribe to our waitlist or notifications
  • Service Names: The subscription services you want to cancel (temporarily processed for AI generation)

2.2 Automatically Collected Information

  • Usage Analytics: How you interact with our service (via PostHog)
  • Technical Data: IP address, browser type, device information, and access times
  • Performance Data: Service usage patterns and feature effectiveness

2.3 Local Storage

  • Usage Counter: We store a count of your message generations locally in your browser
  • This data stays on your device and is not transmitted to our servers

3. How We Use Your Information

3.1 AI Content Generation

  • Service names are sent to OpenAI's API to generate cancellation messages
  • This data is processed temporarily and not stored permanently by us
  • Generated messages are displayed to you and then discarded

3.2 Communication

  • Send product updates and announcements to subscribed users
  • Notify you about new features and Pro version availability
  • Provide customer support when requested

3.3 Service Improvement

  • Analyze usage patterns to improve our service
  • Monitor performance and fix technical issues
  • Develop new features based on user behavior

4. Data Sharing and Third Parties

4.1 Service Providers

  • OpenAI: For AI content generation (subject to their privacy policy)
  • Supabase: For secure email storage and database services
  • PostHog: For privacy-focused analytics
  • Vercel: For hosting and infrastructure

4.2 What We Don't Do

  • We do not sell your personal information to third parties
  • We do not share your email address for marketing purposes
  • We do not store your generated cancellation messages
  • We do not track you across other websites

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

  • SSL/TLS encryption for data transmission
  • Secure cloud infrastructure with industry-standard protections
  • Regular security updates and monitoring
  • Limited access to personal data on a need-to-know basis

6. Data Retention

  • Email Addresses: Retained until you unsubscribe or request deletion
  • Service Names: Not stored - processed temporarily for AI generation only
  • Analytics Data: Aggregated and anonymized data may be retained for service improvement
  • Usage Counts: Stored locally on your device only

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate personal data
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data in a structured format
  • Unsubscribe: Opt out of email communications at any time

To exercise these rights, please contact us through our website.

8. Cookies and Tracking

We use minimal tracking for essential functionality:

  • Local storage for usage counting (stays on your device)
  • Analytics cookies for understanding user behavior (via PostHog)
  • No advertising or social media tracking cookies

9. International Data Transfers

Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place for international transfers, including:

  • Using service providers that comply with international data protection standards
  • Implementing appropriate technical and organizational measures
  • Ensuring third-party processors meet our privacy standards

10. Children's Privacy

CancelGPT is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our website. We will respond to your inquiry within a reasonable timeframe.

13. Legal Basis for Processing (EU Users)

For users in the European Union, our legal basis for processing personal data includes:

  • Consent: For email communications and analytics
  • Legitimate Interest: For service improvement and security
  • Contract Performance: For providing the AI generation service
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