Quick Summary

Step-by-Step Cancellation Methods

Method 1: Instacart Mobile App (Recommended)

         
1. Open the Instacart app
         
2. Tap Account (bottom right)
         
3. Tap Instacart+ membership
         
4. Scroll down and tap Cancel membership
         
5. Choose cancellation reason
         
6. Confirm cancellation
       

Method 2: Instacart Website

         
1. Go to instacart.com and log in
         
2. Click Account in top right
         
3. Select Instacart+ membership
         
4. Click Cancel membership
         
5. Follow cancellation prompts
       

Method 3: Contact Support

         
• In-app chat support through Instacart app
         
• Visit help.instacart.com
         
• Submit a support request
         
• Choose Account and membership
         
• Request Instacart+ cancellation
       

Important Information

Instacart+ Benefits

         
• Free delivery: On orders $35+ from participating stores
         
• Reduced service fees: Lower fees on all orders
         
• Exclusive perks: Special offers and promotions
         
• Credit back: On pickup orders
         
• Price: $99/year or $9.99/month
       

Benefits Lost After Cancellation

         
• Free delivery (delivery fees return)
         
• Reduced service fees (standard fees apply)
         
• Exclusive member promotions
         
• Credit back on pickup orders
         
• Priority customer support
       

Refund Policy

         
• Full refund within first 15 days of annual membership
         
• No refunds for monthly memberships
         
• Annual memberships: Prorated refund available
         
• Benefits continue until membership expires
       

What Happens After Cancellation

         
• Membership benefits continue until expiration
         
• Account reverts to standard Instacart
         
• Delivery and service fees return to normal rates
         
• Can still use Instacart for grocery delivery
         
• Order history and preferences preserved
       

Common Pitfalls to Avoid

         
• Immediate rate change: Delivery fees apply after cancellation
         
• Annual vs monthly: Annual may qualify for prorated refund
         
• Multiple accounts: Verify you're canceling the correct membership
         
• Auto-renewal: Ensure recurring billing is disabled
       

Timeline

         
• Immediate: Cancellation confirmed, benefits continue
         
• End of billing period: Membership expires, fees return
         
• Reactivation: Can rejoin Instacart+ anytime
       

Alternative Options

         
• Standard Instacart: Pay per delivery without membership
         
• Alternative delivery: Amazon Fresh, Shipt, Walmart+
         
• Store pickup: Order online, pick up at store
         
• Traditional shopping: Shop in-store yourself