Quick Summary

Step-by-Step Cancellation Methods

Method 1: Website (Recommended)

1. Visit myaccount.nytimes.com
2. Log in with your New York Times account credentials
3. Navigate to Account section
4. Select Manage Subscription
5. Find your active subscription
6. Click Cancel my subscription
7. Select cancellation reason from dropdown
8. Confirm cancellation and save confirmation email

Method 2: Mobile App

1. Open the New York Times app
2. Tap your profile icon
3. Go to Account
4. Select Manage Subscription
5. Tap Cancel subscription
6. Choose cancellation reason
7. Confirm cancellation

Method 3: Customer Service Phone

1. Call Customer Care: 1-800-NYTIMES (1-800-698-4637)
2. Available: Monday-Friday 7AM-9PM ET, Weekends 7AM-5PM ET
3. Provide your account email and billing information
4. Request subscription cancellation
5. Confirm cancellation details and effective date
6. Ask for email confirmation

Method 4: Live Chat Support

1. Visit help.nytimes.com
2. Click Contact Us
3. Select Subscription and Billing
4. Choose Live Chat option
5. Provide account details and cancellation request
6. Follow agent instructions
7. Save chat transcript for records

Method 5: Email Support

• Email: nytdirect@nytimes.com
• Subject: "Digital Subscription Cancellation Request"
• Include: Account email, full name, billing address
• State clear intent to cancel subscription
• Response time: 24-48 hours

Important Information

NY Times Subscription Types and Pricing

• Digital: $17/month - Full digital access, apps, archives
• Digital + Games: $20/month - Digital access plus crosswords, games
• Digital + Cooking: $20/month - Digital access plus cooking recipes
• All Access: $25/month - Everything including home delivery
• Student discount: 50% off for verified students

What You'll Lose After Cancellation

• Access to premium articles and digital content
• New York Times mobile and tablet apps
• Digital archive dating back to 1851
• Crossword puzzles and games
• Cooking recipes and meal planning
• Newsletters and personalized content
• Audio articles and podcasts

Free Content Access

• Article limit: 3-5 free articles per month
• Newsletter access: Some newsletters remain free
• Top stories: Limited access to breaking news
• Social media: Headlines and summaries on social platforms

Refund Policy

• Monthly subscriptions: No refunds, access continues until cycle ends
• Annual subscriptions: Prorated refund available within 30 days
• Promotional rates: May not be eligible for refunds
• Gift subscriptions: Refund policies may differ

Common Pitfalls to Avoid

• Auto-renewal: Subscription continues unless cancelled
• Promotional periods: Regular rates apply after introductory pricing
• Multiple subscriptions: Check for bundled services (Cooking, Games)
• Gift subscriptions: Different cancellation process for gifts
• Account sharing: Others may lose access if using your account

Timeline

• Immediate: Auto-renewal disabled
• Current period: Full access continues until billing cycle ends
• Expiration: Access to premium content stops
• Free articles: Limited monthly articles still available

Reactivation

• Account retention: Account remains active for easy reactivation
• Special offers: May receive win-back promotions
• Saved articles: Previously saved content accessible upon return
• Preference settings: Newsletter and app preferences preserved

Alternative Options

• Free news sources: NPR, BBC News, Reuters, Associated Press
• Other premium news: Washington Post ($9), Wall Street Journal ($19), The Atlantic ($5)
• News aggregators: Google News, Apple News+, Flipboard
• Library access: Many libraries offer free digital newspaper access