Gaming
Cancel Xbox Game Pass: Complete Cancellation Guide
Cancel Xbox Game Pass Ultimate, PC, or Console subscription. Step-by-step guide for Xbox, web, and mobile with refund policies.
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By CancelGPT Team#Xbox Game Pass#Gaming#Microsoft
Quick Summary
Fastest method: Xbox console → Settings → Account → Subscriptions → Game Pass → Cancel. Takes 2 minutes and access continues until subscription expires.
Step-by-Step Cancellation Methods
Method 1: Xbox Console (Recommended)
- Press the Xbox button on your controller
- Go to Profile & system → Settings
- Select Account
- Choose Subscriptions
- Find Xbox Game Pass and select it
- Choose Cancel subscription
- Confirm cancellation when prompted
Method 2: Microsoft Account Website
- Go to account.microsoft.com
- Sign in with your Microsoft account
- Click Services & subscriptions
- Find your Xbox Game Pass subscription
- Click Manage
- Select Cancel subscription
- Follow the confirmation prompts
Method 3: Xbox Mobile App
- Open the Xbox mobile app
- Tap your profile picture
- Select Settings
- Tap Subscriptions
- Find Game Pass and tap Manage
- Tap Cancel subscription
Method 4: Contact Xbox Support
- Call Xbox Support: 1-800-469-9269 (US)
- Use live chat at support.xbox.com
- Request Game Pass cancellation
- Have your gamertag and account info ready
Important Information
Game Pass Tiers
- Core: $9.99/month - Online multiplayer + select games
- PC Game Pass: $9.99/month - PC games library
- Console: $10.99/month - Xbox console games
- Ultimate: $16.99/month - Everything + Xbox Live Gold + xCloud
Refund Policy
- No refunds for unused time in current billing cycle
- Access continues until subscription expires
- Refunds possible for technical issues or billing errors
- Contact support for special circumstances
What Happens After Cancellation
- Game Pass benefits end at subscription expiration
- Downloaded Game Pass games become unplayable
- Save data and achievements are preserved
- Xbox Live Gold features end (if part of Ultimate)
- xCloud gaming becomes unavailable
Common Pitfalls to Avoid
- Multiple subscriptions: Check for separate Xbox Live Gold subscriptions
- Family accounts: Ensure you're canceling the correct account
- Auto-renewal: Turn off recurring billing to prevent future charges
- Promotional offers: Microsoft may offer discounts to retain you
Timeline
- Immediate: Auto-renewal disabled, benefits continue
- End of subscription: Game Pass library becomes inaccessible
- Future: Can resubscribe anytime without losing save data
Alternative Options
- Downgrade tiers: Switch from Ultimate to Console or PC only
- Xbox All Access: Bundle console + Game Pass payments
- Gift cards: Use discounted Xbox gift cards for savings
- Promotional deals: Watch for $1 first month offers
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