How to Cancel PlayStation Plus: Complete Cancellation Guide 2025
Cancel PlayStation Plus subscription on PS5, PS4, web & mobile. Step-by-step guide with refund info and tips to avoid unwanted charges.
Quick Summary
Fastest method: PS5/PS4 → Settings → Account Management → Payment and Subscriptions → PlayStation Plus → Cancel Subscription. Takes 2-3 minutes and prevents next billing cycle.
Step-by-Step Cancellation Methods
Method 1: PlayStation Console (PS5/PS4)
- Turn on your PlayStation console and sign in
- Go to Settings from the main menu
- Select Account Management
- Choose Payment and Subscriptions
- Select Subscriptions
- Find PlayStation Plus and select it
- Choose Cancel Subscription
- Confirm the cancellation when prompted
Method 2: Web Browser
- Go to store.playstation.com
- Sign in to your PlayStation account
- Click your profile icon in the top right
- Select Payment Management
- Click on Subscription tab
- Find PlayStation Plus and click Cancel Subscription
- Follow the confirmation prompts
Method 3: PlayStation Mobile App
- Open the PlayStation App on your phone
- Sign in to your account
- Tap your profile picture
- Go to Payment Management
- Select Subscriptions
- Tap PlayStation Plus
- Tap Cancel Subscription and confirm
Method 4: Contact PlayStation Support
If other methods fail:
- Call PlayStation Support: 1-800-345-7669 (US)
- Use live chat at playstation.com/support
- Have your PSN ID and account email ready
- Request PlayStation Plus cancellation
Important Information
Refund Policy
- No refunds for PlayStation Plus subscriptions after purchase
- You retain benefits until the end of your current subscription period
- Refunds only possible within 14 days if you haven't downloaded free games
- Contact support for technical issues or billing errors
What Happens After Cancellation
- Access continues until your subscription expires
- Free PS Plus games become inaccessible after expiration
- Online multiplayer becomes unavailable (except free-to-play games)
- Cloud saves remain accessible for 6 months after expiration
- Exclusive discounts and early access end immediately upon expiration
Common Pitfalls to Avoid
- Multiple accounts: Ensure you're signed into the correct PSN account
- Family accounts: Child accounts may need parent permission
- Auto-renewal: Turn off auto-renewal to prevent future charges
- Different tiers: PlayStation Plus has Essential, Extra, and Premium tiers
PlayStation Plus Tiers
- Essential ($9.99/month): Online multiplayer, 2 free games monthly, cloud saves
- Extra ($14.99/month): Everything in Essential + game catalog (400+ games)
- Premium ($17.99/month): Everything in Extra + classic games, game trials
Timeline
- Immediate: Auto-renewal disabled, benefits continue
- End of subscription: All PS Plus benefits end
- 6 months later: Cloud saves are deleted
Alternative Options
- Downgrade tiers: Switch from Premium to Extra or Essential
- Annual subscription: Save money with yearly billing
- Gift cards: Use discounted PlayStation Store gift cards
- Free-to-play games: Many games don't require PS Plus for online play
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