Gaming

How to Cancel PlayStation Plus: Complete Cancellation Guide 2025

Cancel PlayStation Plus subscription on PS5, PS4, web & mobile. Step-by-step guide with refund info and tips to avoid unwanted charges.

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By CancelGPT Team
9 min read
#PlayStation Plus#Gaming#Console Subscriptions
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Quick Summary

Fastest method: PS5/PS4 → Settings → Account Management → Payment and Subscriptions → PlayStation Plus → Cancel Subscription. Takes 2-3 minutes and prevents next billing cycle.

Step-by-Step Cancellation Methods

Method 1: PlayStation Console (PS5/PS4)

  1. Turn on your PlayStation console and sign in
  2. Go to Settings from the main menu
  3. Select Account Management
  4. Choose Payment and Subscriptions
  5. Select Subscriptions
  6. Find PlayStation Plus and select it
  7. Choose Cancel Subscription
  8. Confirm the cancellation when prompted

Method 2: Web Browser

  1. Go to store.playstation.com
  2. Sign in to your PlayStation account
  3. Click your profile icon in the top right
  4. Select Payment Management
  5. Click on Subscription tab
  6. Find PlayStation Plus and click Cancel Subscription
  7. Follow the confirmation prompts

Method 3: PlayStation Mobile App

  1. Open the PlayStation App on your phone
  2. Sign in to your account
  3. Tap your profile picture
  4. Go to Payment Management
  5. Select Subscriptions
  6. Tap PlayStation Plus
  7. Tap Cancel Subscription and confirm

Method 4: Contact PlayStation Support

If other methods fail:

  • Call PlayStation Support: 1-800-345-7669 (US)
  • Use live chat at playstation.com/support
  • Have your PSN ID and account email ready
  • Request PlayStation Plus cancellation

Important Information

Refund Policy

  • No refunds for PlayStation Plus subscriptions after purchase
  • You retain benefits until the end of your current subscription period
  • Refunds only possible within 14 days if you haven't downloaded free games
  • Contact support for technical issues or billing errors

What Happens After Cancellation

  • Access continues until your subscription expires
  • Free PS Plus games become inaccessible after expiration
  • Online multiplayer becomes unavailable (except free-to-play games)
  • Cloud saves remain accessible for 6 months after expiration
  • Exclusive discounts and early access end immediately upon expiration

Common Pitfalls to Avoid

  • Multiple accounts: Ensure you're signed into the correct PSN account
  • Family accounts: Child accounts may need parent permission
  • Auto-renewal: Turn off auto-renewal to prevent future charges
  • Different tiers: PlayStation Plus has Essential, Extra, and Premium tiers

PlayStation Plus Tiers

  • Essential ($9.99/month): Online multiplayer, 2 free games monthly, cloud saves
  • Extra ($14.99/month): Everything in Essential + game catalog (400+ games)
  • Premium ($17.99/month): Everything in Extra + classic games, game trials

Timeline

  • Immediate: Auto-renewal disabled, benefits continue
  • End of subscription: All PS Plus benefits end
  • 6 months later: Cloud saves are deleted

Alternative Options

  • Downgrade tiers: Switch from Premium to Extra or Essential
  • Annual subscription: Save money with yearly billing
  • Gift cards: Use discounted PlayStation Store gift cards
  • Free-to-play games: Many games don't require PS Plus for online play

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