Quick Summary

Step-by-Step Cancellation Methods

Method 1: PlayStation Console

1. Go to Settings on your PlayStation
2. Select Account Management
3. Choose Account Information
4. Navigate to PlayStation Subscriptions
5. Find EA Play subscription
6. Select Cancel Subscription
7. Confirm cancellation when prompted

Method 2: Xbox Console/Game Pass

1. Press Xbox button on controller
2. Go to Profile & system
3. Select Settings
4. Choose Account → Subscriptions
5. Find EA Play or Game Pass Ultimate
6. Select Manage → Cancel subscription
7. Follow confirmation steps

Method 3: PC (Origin/EA App)

1. Open the EA App or Origin client
2. Click your profile picture
3. Select Account Settings
4. Navigate to Billing Information
5. Find your EA Play subscription
6. Click Cancel Subscription
7. Confirm cancellation

Method 4: Mobile App Stores

iOS App Store:

1. Open Settings → Apple ID
2. Tap Subscriptions
3. Find EA Play
4. Tap Cancel Subscription

Google Play Store:

1. Open Google Play Store
2. Tap Profile → Payments & subscriptions
3. Select Subscriptions
4. Find EA Play → Cancel subscription

Method 5: Contact EA Support

1. Visit help.ea.com
2. Select EA Play as the topic
3. Choose Manage my subscription
4. Click Contact Us
5. Select preferred contact method (chat, phone)
6. Provide account details and cancellation request
7. Response time: 10-30 minutes for chat

Important Information

EA Play Plan Types and Pricing

• EA Play: $4.99/month or $29.99/year - 10+ hour trials, discounts
• EA Play Pro: $14.99/month or $99.99/year - Full game access, latest releases
• Included with Game Pass Ultimate: EA Play included on console and PC
• Platform-specific pricing: May vary on PlayStation, Xbox, Steam

What You'll Lose After Cancellation

• Access to The Vault game library
• 10-hour trials for new EA releases
• 10% discount on EA digital purchases
• Early access to new EA games
• Exclusive in-game content and rewards
• Cloud saves and cross-platform progression (depending on platform)

Game Access and Saves

• Downloaded games: Will be locked after subscription expires
• Game saves: Preserved but inaccessible until resubscription
• Purchased games: Remain accessible with discounts applied
• In-game purchases: Retained regardless of subscription status
• Trial time: Can be resumed if you resubscribe

Platform Dependencies

• Xbox Game Pass Ultimate: EA Play included, cancels with Game Pass
• PlayStation: Separate subscription, managed through PlayStation account
• Steam: Integrated with Steam account, managed through Steam
• Epic Games: Direct EA relationship, managed through EA account

Refund Policy

• Monthly subscriptions: No refunds, access continues until cycle ends
• Annual subscriptions: Prorated refund within 30 days (varies by platform)
• Platform store refunds: Subject to PlayStation, Xbox, or Steam policies
• EA direct purchases: Standard EA refund policy applies

Common Pitfalls to Avoid

• Platform confusion: Cancel through the platform where you subscribed
• Game Pass integration: EA Play cancels if you cancel Game Pass Ultimate
• Save game backup: Ensure important saves are backed up
• Multiple subscriptions: Check if you have EA Play on multiple platforms
• Auto-renewal: Subscription continues unless explicitly cancelled

Timeline

• Immediate: Auto-renewal disabled
• Current period: Access continues until subscription expires
• Game library: Games become unplayable after expiration
• Discounts: No longer available for future purchases

Alternative Options

• Gaming subscriptions: Xbox Game Pass ($9.99), PlayStation Plus ($9.99), Ubisoft+ ($14.99)
• Individual game purchases: Steam, Epic Games Store, PlayStation Store, Xbox Store
• Free-to-play alternatives: Apex Legends, Fortnite, Warzone, Rocket League
• Game rental services: GameFly, local game rental stores