Quick Summary

Step-by-Step Cancellation Methods

Method 1: PlayStation Console (Recommended)

1. Go to Settings on your PlayStation console
2. Select Account Management
3. Choose Payment and Subscriptions
4. Navigate to Subscriptions
5. Find PlayStation Plus Premium
6. Select Cancel Subscription
7. Choose cancellation reason and confirm
8. Download important cloud saves before expiration

Method 2: PlayStation Mobile App

1. Open the PlayStation App on your mobile device
2. Tap your profile picture
3. Go to Account Management
4. Select Payment and Subscriptions
5. Tap Subscriptions
6. Find PlayStation Plus Premium
7. Tap Cancel Subscription
8. Follow confirmation prompts

Method 3: PlayStation Website

1. Visit account.playstation.com
2. Log in with your PlayStation Network account
3. Navigate to Payment Management
4. Select Subscription
5. Find PlayStation Plus Premium
6. Click Cancel Subscription
7. Confirm cancellation

Method 4: Contact PlayStation Support

1. Visit support.playstation.com
2. Select your region and console
3. Choose PlayStation Plus
4. Click Contact Us
5. Select preferred contact method (chat, phone)
6. Provide PSN ID and subscription details
7. Response time: 15-45 minutes for chat

Method 5: Phone Support

• Call PlayStation Support: 1-800-345-7669 (US)
• Available: Monday-Friday 9AM-6PM PST
• Have your PSN ID and billing information ready
• Request PlayStation Plus Premium cancellation

Important Information

PlayStation Plus Tiers and Pricing

• Essential: $9.99/month - Online play, monthly games, cloud storage
• Extra: $14.99/month - Essential + Game Catalog (400+ PS4/PS5 games)
• Premium: $17.99/month - Extra + Classics Catalog, game streaming, trials
• Annual discounts: Available for all tiers

What You'll Lose After Cancellation

• Online multiplayer access for most games
• PlayStation Plus Game Catalog library
• PlayStation Classics streaming and downloads
• Game trials and early access
• Cloud game streaming (Premium tier)
• Monthly free games (but keep previously claimed ones)
• Exclusive discounts and deals

Game Library and Saves

• Monthly games: Keep previously claimed games, but can't play until resubscribed
• Game Catalog: Lose access to all catalog games immediately
• Cloud saves: Preserved for 6 months after cancellation
• Purchased games: Remain accessible regardless of Plus status
• DLC and add-ons: Keep purchased content

Premium-Specific Features Lost

• Game streaming: PS3, PS2, PSP games via cloud
• Classics Catalog: Retro PlayStation games
• Game trials: Time-limited demos of new releases
• Early access: Play games before public release

Refund Policy

• Monthly subscriptions: No refunds, access continues until cycle ends
• Annual subscriptions: Prorated refund within 14 days if unused
• Auto-renewal charges: May be eligible for refund if cancelled quickly
• Purchased games: Separate refund policy, generally limited

Common Pitfalls to Avoid

• Cloud save backup: Download important saves to console storage
• Game progress: Complete or pause Game Catalog titles
• Online games: Some games become unplayable without Plus
• Tier confusion: Ensure you're cancelling the correct tier
• Auto-renewal: Cancellation doesn't take effect until next billing cycle

Timeline

• Immediate: Auto-renewal disabled
• Current period: Full access continues until expiration
• Expiration day: Premium features become unavailable
• 6 months later: Cloud saves permanently deleted

Alternative Options

• Gaming subscriptions: Xbox Game Pass Ultimate ($16.99), EA Play ($4.99), Ubisoft+ ($14.99)
• Cloud gaming: NVIDIA GeForce Now, Xbox Cloud Gaming, Amazon Luna
• Individual game purchases: PlayStation Store, physical games, used games
• Free-to-play games: Fortnite, Apex Legends, Call of Duty: Warzone